Privacy Policy

Effective Date: July 1, 2025

HeyCutThatOut.com ("we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, and protect your information when you use our website and services ("Services"). We operate in the United States and only serve U.S. users. If you have any questions, contact us at support@heycutthatout.com.

Our Philosophy

We don't sell your data. Our goal is simple: help you generate great designs for your craft projects while respecting your privacy. We do use analytics and advertising tools to improve our service and marketing efforts.

Information We Collect

We collect two kinds of data:

1. Personal Information

This includes:

  • Account Info: Your email address and name (if you provide it)
  • Payment Info: If you subscribe or purchase assets, our payment processor collects your payment details. We don't store credit card numbers.
  • Content: Prompts, designs, or uploads you create with our tool

2. Non-Personal Information

We collect this automatically:

  • Device & Browser Info: IP address, browser type, OS, etc.
  • Usage Data: What pages you visit, what buttons you click, etc.
  • Conversion Events: When you sign up, generate a design, or complete a purchase, we may send data to marketing platforms (e.g., Meta, Google) to optimize campaigns.

We may combine this data to improve our services.

How We Use Your Info

We use your information to:

  • Provide our design generation and design tools
  • Process transactions
  • Understand how people use the site and improve it
  • Respond to support requests
  • Optimize marketing campaigns and measure their performance (e.g., using conversion events)

We may occasionally email you about important product and community updates or changes, but never marketing spam.

When We Share Info

We do not sell your data. We only share personal info:

  • With vendors who help us operate our services (like Stripe for payments), and only under strict privacy terms
  • With analytics and ad platforms (like Google Analytics or Meta Ads) to help us understand usage patterns and improve marketing effectiveness. We share event-based, non-identifying data when possible.
  • If legally required (e.g., court order)
  • To prevent harm or abuse
  • In the event of a merger, acquisition, or sale of assets

Data Security & Retention

We protect your information with industry-standard security practices.

  • We keep your data only as long as necessary to provide the service
  • If you delete your account, we delete your personal data unless required by law

Children Under 13

Our service is not for children under 13. If we discover that a child has submitted personal information, we will delete it immediately.

Your Rights

As a U.S.-only service, we support basic privacy rights for all users:

  • You can request a copy of your personal info
  • You can request deletion of your account and associated data

Just email us at support@heycutthatout.com.

Third-Party Services

We integrate with third-party tools (like payment processors, analytics, and ad platforms). They have their own privacy policies. We try to choose partners with strong data protection practices.

Changes to This Policy

We may update this Privacy Policy occasionally. If we make material changes, we'll notify you by email or prominent notice on the site.

Contact Us

Questions? Reach out to support@heycutthatout.com.

Hey Cut That Out